Privacy Policy

This policy explains how we process personal data in connection with myfamily123.com.

1. Controller

DreamyTales GmbH, Lindenbornstr. 18, 50823 Köln, Germany

Contact: hello@myfamily123.com

2. Data we process

  • Account data (e.g., email address, name, profile details).
  • Authentication data (e.g., login status, OAuth provider ID).
  • Content in the Service (e.g., people details, notes, media, invitations, and sharing).
  • Usage and log data (e.g., IP address, device/browser details, timestamps, error logs).
  • Billing data (via Stripe; we typically do not store full card details).

3. Purposes and legal bases

  • Providing the Service and performing the contract (Art. 6(1)(b) GDPR).
  • Billing and subscription management (Art. 6(1)(b) GDPR; and where applicable 6(1)(c)).
  • Security, abuse prevention, and troubleshooting (Art. 6(1)(f) GDPR).
  • Product and performance measurement (depending on setup: Art. 6(1)(f) or 6(1)(a) GDPR).

4. Service providers and recipients

We use the following categories of service providers:

  • Hosting and infrastructure providers.
  • Payment service providers.
  • Analytics and optimization tools.
  • Authentication services.

Some providers may process data outside the EU/EEA. In those cases we ensure appropriate safeguards (e.g. Standard Contractual Clauses).

We provide a full list of our processors upon request.

5. Cookies & local storage

We use cookies and similar technologies as needed to operate the Service, e.g.:

  • Session/auth cookies (for login and security).
  • Language preference (cookie: ck-lang).
  • Selected tree (cookie: ck-selected-tree).
  • Product analytics (only enabled with consent).

6. Retention

We store personal data only as long as necessary for the stated purposes or as required by law. Content in your account is typically stored until you delete it or cancel your account.

7. Your rights

Depending on the conditions, you have the following rights in particular:

  • Access, rectification, deletion, restriction of processing.
  • Data portability.
  • Objection to processing based on legitimate interests.
  • Complaint to a data protection authority.

8. Contact

If you have questions about privacy or want to exercise your rights, contact us at hello@myfamily123.com.